The below steps need to be completed to finish the set up process for Office 365. 


Note: Moving forward, users with the following job titles will need to navigate to outlook.office.com to access their email on a computer:

  • Life Enrichment Assistant
  • MC Life Enrichment Coordinator
  • RN / LPN
  • Receptionist/Concierge
  • Scheduler/Staffing Coordinator



1. Log out of the computer. When you reach the sign in screen, select "Other User" and sign in with your full email address ([email protected]) and your current computer password.

2. Once logged in with your full email address, visit outlook.office.com using a Chrome or Edge browser and follow the on screen prompts. The screenshot below shows the prompt you should see.



3. Download the Microsoft Authenticator application on your phone as instructed on the Outlook window. This will be required to keep on your phone moving forward. ( Android link to play store / iPhone link to app store) 



4. Sign into Authenticator by selecting "Add Account" -> "Work or School Account" -> Scan QR code



5. Confirm logging in by inputting the numbers provided from the Outlook sign in window on the Authenticator application when prompted. The screenshot below shows where you will find the numbers, highlighted by the red box.



If you use Outlook on your mobile phone, please follow these instructions to remove your account, then add it back. :

 

1. From the Outlook Mail application , click "Inbox" in the top left corner to open the side bar. Then, Click the Cog Wheel icon in the very bottom left of your phone screen.

 

2. From the settings tab, click on "Accounts". Then, Click your work email account. Scroll to the bottom and click "Remove account" , then click "remove from this device". 




3. Re-add the account using your full work email address + current computer password. 

Thank you for your assistance in this task